Frequently Asked Questions
Find answers to the most common questions about our container service.
If your max bid is not successful, the total amount you paid will be added to your account balance and can be used for future orders. If you prefer a refund to your original payment method, a 3% credit card processing fee will apply.
The estimated time of arrival depends on how quickly the container fills with orders. Once shipped, transit time to Virginia typically takes between 25 to 35 days. Please check the container tracking page for current status.
If your item doesn't fit any existing category, please contact us and we'll be happy to add a suitable category for your order.
Yes, we do. Please contact us directly for a personalized quote.
Yes, we specialize in auto exports. You can explore our services atimportjdmmagic.com.
Absolutely. We can source brand-new parts from any Japanese manufacturer. Contact us for a quote on any product you're interested in.
Still have questions?
We're here to help! Contact our team through our contact page or email us directly at support@importjdmmagic.com.